Corrections

Mistakes happen. A bus route changes, a phone number is transcribed wrong, a planning deadline shifts after publication. When you spot an error on Shannon.ie, we want to hear about it.

Send corrections by email through the contact page. Include the full URL of the article, a short description of what is wrong, and, if you have it, the correct information or a link to the right source. We do not need an essay. Two sentences are enough.

Small fixes, a typo, a broken link, are made silently as soon as we confirm them. Larger errors, a wrong date, a misattributed policy, a misleading claim, get a correction note added to the article. The note explains what was wrong, what is now correct, and when the change was made.

We do not delete articles to hide mistakes. If something is wrong enough to pull entirely, we leave a stub page explaining why it was removed and when. Transparency costs nothing and saves trust.

Archived articles from earlier years are corrected only for factual errors that were wrong at the time of publication. We do not update them to reflect new information or current style. If an old post says the bus runs twice a day and it now runs four times, that is not a correction, that is a new guide.

Material corrections are noted at the top or bottom of the article, depending on severity. The note is dated and specific. "Corrected 15 March 2025: The planning deadline is 4 p.m., not 5 p.m." No vague "updated for accuracy" lines.

If you are the subject of an article and believe something is unfair or misleading, the same process applies. Email us with the URL and the specific claim you dispute. We will review it, check our sources, and either correct it, clarify it, or explain why it stands.

We aim to acknowledge correction requests within two business days and resolve them within a week. Urgent fixes, a wrong event date hours before the event, are handled faster.

Corrections do not mean failure. They mean we are listening and the site is alive. Send them when you see them.